Return Policy

Return Policy

Aesthetic Defects

The customer is obliged on receipt, to unpack and check the products to verify the absence of external, sensory defects, and if there is entitled to block the receipt of the item and return it to the distributor failing to announce the existence of aesthetic defects in within ten (10) calendar days of receipt of the species while in case of expiry of that period loses all entitlement. COMPANY required in a short time to make this kind of replacement with new. If unqualified receipt nature is considered that this was delivered in perfect condition without external sensory defects.

Return surcharge COMPANY The return of products charged against COMPANY

Product returns charged to the Company

The return of products is charged on the company on the following cases:

1. In all cases they delivered other than sold, by type or quantity.

2. If upon delivery the species has damaged packaging, completely or mostly part of it.

3. In the event that any kind of bearing manufacturing defect (if it is satisfied by the authorized repairer provides warranty) or lack of property, which property has previously concluded in writing with the Company.

4. In the case of damaged packaging, the customer must not accept the delivery of the product from the beginning and ask for replacement, after consultation with the Company ..

5. In return cases to charge the company products must be returned in the condition received by the customer and time agreed. Any delay by the customer is only justified for reasons of force majeure, otherwise the right to replacement under this condition shall be lost.

6. For all cases the return of the replacement product should be done with all the documents accompanying the product (eg ITT, Ap. Retail etc.) and complete packaging (unless it is defect found later delivery and packaging does not exist or also outside the product case the packaging of which was received by distributors on delivery type). The return of products the COMPANY will charge either by staff and vehicles of the COMPANY or by courier, or HEADQUARTERS COMPANY .In case of refund as applicable, will be made repair, or replacement, otherwise cancel the transaction if the customer legally repel the previous two, so, provided that they have previously received and tested products from the Company in the event of cancellation, the refund to the customer will be the same way it was done and payment diligently COMPANY . In particular, if charging by credit card, the Company will be obliged to inform the issuing bank to cancel the transaction and the bank will proceed subsequently at each operation envisaged under the contract drawn up with the client without responsibility COMPANY now . COMPANY upon this information as bears no responsibility for the time and manner of implementation of reversal, regulated by the abovementioned agreement.

7. In case of cash payment if the customer had chosen the option to return the product to the Company’s registered office will be made to refund the delivery. The refund will be made within fourteen (14) working days of both the product and the price.

8. If goods are returned damaged or incomplete, the Company has the right to claim compensation from the client, the amount of which will be determined by the condition of the goods and carry out unilaterally and unconditionally whose total or partial set-off of his claim that regard the customer.